CITIZEN CHARTER
Thalanad Grama Panchayat
Citizen Charter
📜 Citizen Charter
A document providing transparent information to the public regarding various services available from Thalanad Grama Panchayat, procedures for obtaining services, time limits, and the officers responsible for providing such services.
Transparency
A system to help citizens clearly understand Panchayat services, procedures, and related processes.
Time-Bound Service
Information regarding the time limit within which each service should be provided is made available to the public.
Citizen Participation
A system to ensure citizens' rights and responsibilities and to provide efficient and accountable public services.
📋 Major Panchayat Services
| Sl. No. | Service | Application / Procedure | Time Limit | Responsible Officer |
|---|---|---|---|---|
| 1 | Birth Registration | Application for registering birth details | Prescribed Time Limit | Concerned Registrar |
| 2 | Death Registration | Application for registering death details | Prescribed Time Limit | Concerned Registrar |
| 3 | Marriage Registration | Application for marriage registration along with supporting documents | Prescribed Time Limit | Concerned Registrar |
| 4 | Building Construction Permit | Application for building construction along with building plan | Prescribed Time Limit | Secretary |
| 5 | Trade / Institution Licence | Application for licence | Prescribed Time Limit | Secretary |
| 6 | Property Tax Service | Application / information related to property tax | Prescribed Time Limit | Secretary |
| 7 | Social Security Pension | Pension application along with supporting documents | Prescribed Time Limit | Secretary |
👨💼 Officers Responsible for Services
Panchayat Secretary
Responsibility: Supervision of Panchayat administrative activities, coordination of services, and grievance redressal.
Phone: 9496044681
Assistant Secretary
Responsibility: Coordination of applications related to various Panchayat services and office activities.
Phone: 9947655529
⚖️ Citizens' Rights
01. Right to Information
Citizens have the right to know information regarding Panchayat services, application procedures, required documents, fees, time limits, and other relevant details.
02. Right to Time-Bound Service
Citizens have the right to receive services within the prescribed time limit in accordance with applicable laws and regulations, provided the application is submitted following the prescribed procedures.
03. Right to Know Application Status
Citizens have the right to obtain information regarding the current status of an application submitted to the concerned office.
04. Right to Lodge a Complaint
Citizens have the right to submit a complaint to the competent authorities in case of delay, deficiency, or difficulty in receiving a service.
📥 Download Citizen Charter
Use the button below to access the complete Citizen Charter of Thalanad Grama Panchayat in PDF format.